MANAGING FOR SUSTAINABLE DEVELOPMENT (SD1)

One Day Workshop with Delia
Overview and Objectives

To instil Quality as the basic business principle and create a culture of Quality amongst staff and management making it a second nature in their own business. The objectives of this workshop are:
1- To make “Quality” improvements to the job of every person in the organisation/business.
2- Ensure that people provide internal and external customers with innovative service and products that fully satisfy their requirements.
3- To establish a culture in which all people within the business use disciplined processes to continuously pursue quality improvement in meeting their customers’ requirements

Introduction 9:15 – 9:45

Session details
Registration
Housekeeping (evacuation procedures, mobiles off, toilet locations etc) Introduction of session leader and course outline. ‘Chatham House Rule ’ and supportive atmosphere. Participants introduce themselves, their reasons for attending and expectations of the day. Expectations written on flip chart and posted on the wall to help inform feedback at the end of the workshop. Agenda written on flip chart posted on the wall. H – Agenda and Chatham House Rule.

Outcome
Measures established for course success. Participants put at ease.

Setting the Context 9:45 – 10:15

Session Details.
Increasing awareness of Sustainable Development (SD) – background definitions, relevance to business and more widely. – session summary.

Outcome
Participants able to reach a basic understanding of the importance and benefits of SD..

Comfort Break ( 10:15- 10:25)

Benefits and Analysis 10:25 – 12:00

Session Details
Explanation and discussion of the benefits of SD to business – the triple bottom line. H – Case Study 1
Analysis of business practice – how to analyse your business, how sustainable is it, which bits (if any) contribute to SD and which do not.
H – Case Study 2
Examples from participants.

Outcome
Participants begin to understand the benefits of SD and how sustainable their current business practices are / are not. This may be challenging for them so this will be carried out in a supportive manner.

Lunch Break : 12:00 - 12:45

Recognising potential changes 12:45 – 14:15

Session Details
Examples of best practice – H – Case Study 3 & 4. Exercise and discussion to identify where changes could be made in participant’s businesses towards greater sustainable development.

Outcome
Participants identify possible changes they could make in their businesses.

Recognising the benefits of change 14:15 – 15:15

Session Details
Exercise and discussion to identify the benefits from changes participants could make in their businesses. H – summary of possible benefits.

Outcome
Participants develop a list of benefits specific to their business.

Recognising the benefits of change 14:15 – 15:15

Session Details
Exercise and discussion to identify the benefits from changes participants could make in their businesses. H – summary of possible benefits.

Outcome
Participants develop a list of benefits specific to their business.

Comfort Break 15:15 – 15:30

Action Plans for change 15:30 – 16:40

Session Details
Participants are encouraged and supported to develop outline action plans for change in their business. H – Action Plan sheets

Outcome
Individual Action Plans for Participants businesses.

Conclusion 16:40 – 17:00

Session Details
Feedback on the day – participants are encouraged to say if the workshop met their original expectations (as identified and recorded at the beginning of the workshop). Further support identified if appropriate. H – Feedback sheets.

Outcome
Feedback enabling improvement s to be made

Summary

The workshop methodology allows participants to begin to develop an Action Plan for their organisation based on the information and skills they have developed during the workshop. This gives them a tangible benefit to take away from the day and is also a basis for further development of their new knowledge and skills. Managing for Sustainable Development means they are better equipped to take their business organisation forward during increasing environmental challenges and the social and economic challenges that will arise as a result. These managers will also be better able to make strategic decisions that will benefit their organisations and provide long term benefit to society and the wider world. Participants will be eligible for follow-up support for 3 months after the workshop. This will further increase the likelihood of them implementing some SD aspects and beginning to see the benefits.